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Buyer Information.

Everything about who you buy from, what is delivered, what it costs, and how to get help.

The OUBAS Institute is a digital publishing business. We sell e-books, audiobooks, licensed film and animation access, and an annual professional subscription to our publication and continuing-education library. All products are digital; nothing is shipped.

Who you are buying from

Supplier
Mbuso Dlamini, trading as OUBAS Institute, a sole proprietorship based in Johannesburg, Republic of South Africa.
Business address
30 Springhill Road, River Club Ext 24, Sandton, Johannesburg, Gauteng 2149, Republic of South Africa
Support email
enquiries@oubas.org
Billing email
admin.books@oubas.org
Telephone
+27 82 606 0492

Merchant of record

Our order process is conducted by our online reseller Paddle.com Market Ltd. Paddle.com Market Ltd is the Merchant of Record for all our orders. Paddle handles all payment enquiries and returns of payment. Your card or bank statement will show a charge from Paddle, not from OUBAS.

Products, prices and delivery

ProductPriceDelivery
eBook volume (Volumes I–XII)A single digital book in one of nine language editions, read online and downloadable as PDF.ZAR 210.00 once-off per volumeInstant — download link on the confirmation page and by email
Audiobook downloadNarrated audio edition of a volume, downloadable as an audio file.ZAR 300.00 once-off per volumeInstant — secure download link
Audiobook streaming accessStreamed narrated edition with saved listening position.ZAR 350.00 once-off per volumeInstant — streaming unlocked on the listen page
Documentary & animated film accessLicensed streaming or download access to an individual OUBAS film or animated title.From ZAR 60.00 (rental) — price shown on each title pageInstant — playback unlocked for the licensed period
AAP annual professional subscriptionTwelve months of access to the OUBAS publication library, continuing-education material, member resources and a digital membership certificate.ZAR 150.00 – ZAR 1,000.00 per year by categoryActivated on payment; renews annually until cancelled by the subscriber

Live prices for every item are listed on the pricing page, the bookstore and each film and cartoon page. No account is required to view prices or to buy.

Currency and tax

Prices are displayed in South African Rand (ZAR). Any VAT, sales tax or equivalent charge shown at checkout is calculated, collected, declared and remitted by Paddle.com Market Ltd under Paddle’s own tax registrations, in its capacity as Merchant of Record. OUBAS is not registered for VAT and does not charge, collect or receive any VAT on these sales. The final amount payable is shown before you confirm the purchase, and a tax-compliant invoice is issued by Paddle and is also available from your OUBAS order record.

Delivery and fulfilment

All products are digital and delivered electronically, immediately on payment confirmation. Nothing is shipped and no delivery charges apply. Full details, including link expiry, re-issue and failed-delivery handling, are on the delivery and fulfilment policy page.

Refunds and cancellations

Digital purchases may be refunded within 14 days where the product is faulty, was not delivered, or was bought in error and has not been substantially consumed. Subscriptions may be cancelled at any time and remain active to the end of the paid period. Full terms are on the refund and cancellation policy page. Requests may be sent to enquiries@oubas.org or direct to Paddle.

Support

Email enquiries@oubas.org or call +27 82 606 0492. We answer product, download and access questions within two business days. Payment, invoice and chargeback questions are handled by Paddle as merchant of record.

Restrictions

Products are licensed for personal, non-commercial use by the purchaser. Redistribution, resale or public performance is not permitted. We do not sell physical goods, financial products, regulated advice, or access to any third-party service.

See also: Terms of Service · Privacy Policy · Refund Policy · Contact